Terms of Service.

By accessing or using Domos, you confirm you have read, understood and fully accepted these Terms. Acceptance is formalised by explicit consent ("clickwrap") during signup and/or by actual use of the service, and is logged with timestamp and session identifier for evidentiary purposes.

If you do not agree with any part of these Terms, do not use the service and close any account already created.

To use paid plans, you declare you are at least 18 (eighteen) years old and have legal capacity to contract under your jurisdiction's civil law.

Domos is a parametric design platform for geodesic domes. It provides a real-time 3D configurator, exact geometric computation for V1 through V6 frequencies, cut list generation and technical files for fabrication (DXF, OBJ, STL, PDF).

The service is delivered as a SaaS, accessible via browser, with no local installation required.

Features may be added, modified or discontinued as the product evolves, subject to the notices provided for in Section 10 and Section 15.

Access to paid features requires creating an account with a valid email address and password.

You are responsible for keeping your credentials secure and for all activity performed under your account. Notify us immediately of any unauthorised use, suspected compromise or loss of access.

One account per individual or legal entity. Sharing an account across multiple users — including rotation, shared credentials or automation — violates these Terms and may result in account suspension.

SELVAGEN may, at any time, request proof of identity or of affiliation with a legal entity to preserve the account, particularly in cases of suspected fraud, misuse or authority request.

Paid plans (Pro, Build) are billed monthly or annually via Stripe. The billing cycle renews automatically until cancellation.

You can cancel at any time from the subscription area. Access to paid features remains active until the end of the already-paid cycle, with no refund for partial periods, except for the withdrawal right (Section 4.1) or discontinuation of service (Section 10).

4.1 Withdrawal right for Brazilian consumers — art. 49 CDC

If you contracted the service outside of a commercial establishment (e.g., online) and you are a consumer under Brazilian law, you are entitled to withdraw from the contract within 7 (seven) calendar days from signup or start of provision, with full refund, pursuant to art. 49 of the Brazilian Consumer Protection Code. This right applies particularly to annual plans and may be exercised from the account area or by emailing contato@selvagen.com. Consumers in other jurisdictions retain any equivalent statutory withdrawal or cooling-off rights available to them.

4.2 Price changes and communication

Price changes are communicated by email and by platform notice with at least 30 (thirty) days notice. You may cancel before the change takes effect at no cost.

4.3 Payment failure

Payment failure results in automatic downgrade to the Free plan after a 7 (seven) day grace period. In case of chargeback misuse, proven fraud or recurrence, SELVAGEN may suspend the account immediately and withhold access until regularisation.

4.4 Billing currency and taxes

Prices are expressed and charged in United States dollars (USD). If you are outside the US, conversion to your local currency is performed by your card issuer, which may apply exchange-rate fees (and, for Brazilian cards, IOF tax).

Displayed prices do not include taxes applicable to your jurisdiction (VAT, GST, ICMS, ISS, sales tax and similar), which, when due, will be calculated and charged at checkout under applicable local law or passed on to you for collection at source.

You retain all copyright and ownership of the dome projects you create on the platform.

By using the service, you grant Domos a non-exclusive, worldwide, royalty-free licence to host, process, store and display your content strictly to the extent needed to operate the platform and provide the service to you.

We do not use your content to train our own or third-party artificial intelligence models, nor for commercial purposes outside the service operation, without your prior, specific and prominent consent.

You are fully responsible for the content you create and for ensuring it does not infringe copyright, trademark, contractual or any other third-party rights.

You agree not to:

- Use the service for unlawful purposes or in breach of applicable laws.

- Attempt to bypass plan limits via abusive technical means, including multiple accounts for the same user.

- Reverse-engineer, decompile, disassemble or attempt to extract the platform's source code.

- Attack the infrastructure via DoS, injection, mass scraping or similar techniques.

- Resell or sub-license access to the service without prior written authorisation.

- Upload malicious, illegal, defamatory or rights-infringing content.

- Use the service to develop, train or improve a competing product or service to Domos.

Breach of this Section may result in immediate account suspension, without prejudice to civil and criminal liability.

The Domos brand, platform source code, interface design, documentation, geometry-generation algorithms and other creative elements are owned by SELVAGEN or licensed to it, protected by Brazilian law (in particular Federal Law No. 9,279/96, No. 9,609/98 and No. 9,610/98) and international intellectual property treaties.

No rights are granted to you beyond the right to access the service under the contracted plan. You may not use the Domos trademark, logo or distinctive signs in your own materials, public communications, third-party endorsement or promotion without prior written authorisation from SELVAGEN.

You are free to use, modify and distribute the technical files generated by the platform (DXF, OBJ, STL, PDF, cut lists) without additional restrictions, subject to the notices in Section 9.

The service is provided on an "as is" and "as available" basis, with no contractual guarantee of 100% uptime. Scheduled maintenance will be announced with reasonable notice when possible.

SELVAGEN does not warrant that the service will be free from errors, interruptions or delays, but uses reasonable efforts to maintain the following **non-binding operational targets**:

- **Free plan** — support via public knowledge base; no response SLA.

- **Pro plan** — email support at `contato@selvagen.com`, target first-response within 2 business days; operational uptime target of 99% per month.

- **Build plan** — priority email support and dedicated channel, target first-response within 1 business day; operational uptime target of 99.5% per month.

The above are operational targets and do not constitute a contractual SLA with automated credits. A formal SLA with credits may be negotiated in a specific individual contract with enterprise Build customers, without such possibility constituting an obligation on SELVAGEN.

**IMPORTANT:** Domos is a parametric design tool. It does **not** replace structural engineering, load analysis, foundation sizing or sign-off from a licensed professional (engineer, architect) responsible for the build.

Domos's geometric computations are exact within the parametric model's assumptions, but structural, material, safety and local code compliance decisions (ABNT, Eurocode, IBC or similar) are the sole responsibility of the builder and the professionals they engage.

SELVAGEN is not liable for property, physical, financial or any other damage arising from constructions based on platform outputs without validation and sign-off by a licensed professional.

9.1 General cap (B2B users and other non-consumer relationships)

Subject to Section 9.2, SELVAGEN's total liability is in any case limited to the amount actually paid by the user in the 12 (twelve) months preceding the event giving rise to the claim, and excludes indirect damages, loss of profits or loss of opportunity.

9.2 Preservation of consumer rights

In consumer relationships governed by the Brazilian Consumer Protection Code (Federal Law No. 8,078/90) or by any mandatory consumer statute in the user's jurisdiction, mandatory statutory provisions prevail, including but not limited to: reversal of the burden of proof; prohibition on unfair terms; and objective liability for defects and service failures. Nothing in these Terms shall be construed as a waiver or limitation of non-waivable consumer rights.

You may close your account at any time from the settings area.

SELVAGEN may suspend or terminate accounts that violate these Terms, with prior notice where applicable, and immediately in cases of proven fraud, unlawful conduct or authority request.

After closure, your data is retained for 30 (thirty) days to allow reactivation. After that period, it is permanently removed, except for retention required by law (Section 7 of the Privacy Policy).

Should SELVAGEN decide to discontinue Domos, in whole or in part, you will be given at least 30 (thirty) days' notice by registered email and via platform notice. During that period: (a) you may export your projects and technical files; (b) recurring charges will stop; and (c) paid but unused periods will be refunded on a pro-rata basis.

Neither party shall be liable for delay or failure to perform obligations due to force majeure or fortuitous events, including — without limitation — natural disasters, wars, acts of terrorism, pandemics, general strikes, power outages, interruptions of essential telecommunications or cloud-hosting services by third parties, third-party cyberattacks of sophistication beyond reasonable technical diligence, or governmental orders.

The affected party shall use reasonable efforts to mitigate effects and resume performance as soon as possible. If the force majeure event persists for more than 30 (thirty) consecutive days, the non-affected party may terminate the relationship without penalty, with pro-rata refund of paid but unused periods.

You agree to indemnify and hold SELVAGEN harmless against claims, lawsuits, fines, losses, costs or expenses (including reasonable attorney's fees) brought by third parties and arising from: (a) content, projects or files you have created, uploaded or distributed through the service; (b) use of the service in violation of these Terms or applicable law; (c) construction, works or product executed based on platform outputs without validation by a licensed professional; (d) infringement of third-party rights, including intellectual property, contractual or personality rights.

In consumer relationships, this section shall be interpreted consistently with mandatory consumer law, entailing no waiver or limitation of consumer rights.

You may not assign, transfer or encumber your rights or obligations under these Terms without SELVAGEN's prior written authorisation.

SELVAGEN may assign these Terms, in whole or in part, to: (a) affiliates within the same economic group; (b) a successor entity in case of merger, consolidation or acquisition; or (c) an acquirer of the Domos assets and operations, in which case you will be notified with reasonable advance notice and may close the account with pro-rata refund of paid but unused periods.

Features made available as "beta", "preview", "experimental" or equivalent are provided for testing and feedback collection, may be unstable or discontinued without notice, and are provided **without warranties** — even to paid-plan users. SELVAGEN's liability regarding such features is limited to non-waivable statutory minimums; consumer rights, where applicable, prevail.

Beta features will be identified by a visible label in the interface. Use of a beta feature implies specific acceptance of these conditions.

SELVAGEN may update these Terms at any time. Material changes will be notified by registered email **and** by platform notice with at least 30 (thirty) days notice before effective date.

Non-material changes — spelling corrections, editorial clarifications, address adjustments — may be applied without prior notice, by updating the date at the top of the document.

Continued use of the service after material changes take effect constitutes acceptance of the new Terms. If you do not agree with the changes, you may close the account with pro-rata refund of paid but unused periods.

These Terms are governed by the laws of the Federative Republic of Brazil.

The parties elect the courts of the District of Recife/PE, Brazil, to resolve any disputes arising from these Terms. In consumer relationships, the consumer's right to bring the claim in the courts of their own domicile is preserved, under art. 101, I, of the Brazilian Consumer Protection Code, or equivalent statutory provision in the consumer's jurisdiction.

For individual contracts eventually executed with enterprise Build customers of relevant size, the parties may agree on an arbitration clause in a separate instrument, without altering the provisions of these standard Terms.